Engineering

The Engineering Department provides civil infrastructure maintenance and development services to the City of Monroe. These services include the maintenance of public streets, sidewalks, and stormwater drainage system, review and inspection of public and private development projects, City mapping updates, stormwater management, solid waste collection, and floodplain management. In addition to these ongoing services, Engineering also administers two municipal cemeteries, capital improvement projects, and engineering support for Stormwater and Solid Waste utility billing.

In partnership with the Water Resources Department, the Engineering Department has produced the City of Monroe Standard Specification and Detail Manual, which contains specific standards that all development must adhere to.

Engineering also administers two regulatory programs delegated by the North Carolina Department of Environmental Quality (NCDEQ) including our Erosion Control program and our Stormwater National Pollutant Discharge Elimination System (NPDES) program.

Report a Concern

Please verify whether your concern is in a City or State-maintained location by reading:

Call 704-282-4515 or fill out the public issue form to report the following concerns within City-maintained streets, sidewalks, and right-of-ways:

  • Mud in city streets
  • Street drainage issues, such as broken or blocked stormwater pipes or sinkholes
  • Potholes in public streets
  • Illegal dumping, such as oil or debris, within the street right-of-ways
  • Erosion or sedimentation in the streets or along streams or creeks
  • Illicit discharge, such as broken pipes or oil dumped into storm drains
  • Traffic concerns, including missing street signs, malfunctioning traffic signals, or speed cushion requests

To report issues on State streets, including potholes, drainage issues, damaged street signs, or malfunctioning traffic signals on highways, please call the North Carolina Department of Transportation (NCDOT) at 877-368-4968 or submit a request on the NCDOT website.