- Home
- Departments
- Finance
Finance
Our Vision
The Finance Department strives to provide quality services and cost-effective financial practices with both accuracy and transparency, thus ensuring the continued growth and economic success of the City of Monroe, its citizens, and surrounding communities.
The Finance and Administration Department Consists of 7 Divisions:
- Accounting - oversees financial reporting and inquiries, accounts payable, and payroll transactions
- Finance Administration - oversees annual budget process, research and analysis, and financial administration
- Customer Service - establishes new utility accounts and addresses customer concerns
- Payment Center - collects utility payments, tax payments, and all miscellaneous revenues
- Revenue / Tax - coordinates tax billing and revenue collection and maintains tax records
- Purchasing, Warehouse, and Fleet Maintenance - administers all purchasing, oversees and maintains warehouse, and maintains City vehicles and equipment
- Utility Billing - distributes utility bills to residents and businesses and oversees meter-reading staff
-
Accounting
The goal of the City of Monroe Accounting Division is to maintain accurate and complete financial records, pay all employees and vendors accurately and on time, serve the public and city management by supplying meaningful and timely reports and information, and comply with all mandated reporting requirements.
-
Budget
Discover budget information for the City of Monroe.
-
Customer Service
Our goal at Customer Service is to provide reliable, responsive, quality services to the community at the lowest reasonable cost.
-
Fee Schedule
Review the most current fee schedule for the City of Monroe.
-
Financial Reports
View a list of financial reports for the City of Monroe.
-
Payment Center
The Payment Center is in the Customer Service building located at 201 E. Windsor Street and is available to receive payments for utility and tax bills.
-
Purchasing / Warehouse / Fleet
The Purchasing Division consists of Fleet Maintenance and Warehousing. The City of Monroe has a centralized form of purchasing whereby all requisitions for supplies and apparatus are routed electronically to the Purchasing Division for quoting according to the general statutes of NC and local policy.
-
Tax Information
Find revenue and tax information for the City of Monroe.
-
Utility Billing
The City of Monroe Utility Billing Division is committed to providing our customers with clear, accurate utility bills in a timely manner.