The City of Monroe will complete its annual temporary change in drinking water treatment process on March 31, 2025.
The process began on March 1 when the City switched from its usual disinfectant process, known as chloramination, to using chlorine alone. This is a standard procedure required by the North Carolina Department of Environment and Natural Resources, and helps maintain high water quality in the distribution system.
What to Expect:
- Some customers may notice a slight change in taste, odor, or water color. These effects are temporary and do not impact water safety.
- Your water remains safe for drinking, cooking, bathing, and all other household uses.
- The City will send all customers an annual report card on drinking water quality, and post the report to our website monroenc.org.
For more information, please contact the City of Monroe Water Treatment Plant at (704) 282-4668 or visit monroenc.org.