ISO Rating
The Monroe Fire Department has earned an ISO Class 1 rating from the North Carolina State Fire Marshal’s Office, placing it among approximately 30 elite fire departments in the state to achieve this prestigious designation.
The Class 1 rating is the highest possible score from the Insurance Services Office (ISO), which evaluates fire departments on factors such as response capabilities, equipment, and overall preparedness. Additionally, the ISO examines communication systems, water supply, and community risk reduction efforts. The rating system ranges from Class 1 (highest rating) to Class 10 (not recognized as a certified fire department by the state).
The announcement was made at a special City Council meeting held at Fire Station 4 on September 17, 2024.
“This is truly a community-wide achievement,” said Monroe Fire Chief Ron Fowler. “Our Class 1 rating reflects not only the Fire Department but also our water resources, communications systems, and the support we receive from the entire City.”
The ISO rating takes into account several factors:
• Fire Department (50%): Monroe’s exemplary training, top-tier equipment, and swift response capabilities were key to this score.
• Water Supply (40%): Monroe’s hydraulic modeling system and comprehensive water resources ensured sufficient supply to meet the City’s firefighting needs.
• Communication Systems (10%): The Union County Communications Center (CCOM) played a crucial role with its efficient emergency call handling and advanced equipment.
Achieving a Class 1 rating not only reflects Monroe’s dedication to fire protection and public safety, but it could also lead to tangible benefits for the community. Homeowners and businesses may experience reductions in insurance premiums, thanks to this improved classification rating.
“Our goal has always been to serve our community to the best of our ability, and this rating reflects that commitment, but we’re not done yet. We’ll keep pushing to be even better,” said Fire Chief Fowler.